Positive Therapy Clinic is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information in compliance with UK data protection laws. By using our services, you agree to the practices described in this policy.
On booking, and during your assessement we collect the following information to help assess whether we are the right professional fit for your needs, and to ensure that you are safe during our theraputic relationship:
We collect your personal information via email and over the phone.
We use your information for the following purposes:
We do not share personal information with any other party, with the exception of cases where we are required by law to break confidentiality for safeguarding purposes. In this case we will discuss this with you before doing so, but may share only essential information with relevant authorities or emergency services.
If you book an assessment, but do not become a client, we will delete your personal information within twenty-eight (28) days. We are required by law to retain client information for a period of seven (7) years.
Your information is kept securely. Access is restricted to authorised personnel only, and we regularly review our security practices to keep your data safe.
Under UK data protection laws, you have the right to:
To exercise any of these rights, please contact us at [email protected].
We do not use cookies on our website. For analytics, we use a cookieless solution to collect non-identifiable data to help improve our services.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [email protected].
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.